Services & Project Management

IMPACT DATA SOLUTIONS SERVICES & PROJECT MANAGEMENT

IDS are committed to deliver at the highest level and we work directly with many global corporate companies who rely upon our mission critical services, daily. Our project managers are the most experienced and qualified in the industry and have previous data centre experience to fully understand the space that we work in. We have our clients’ best interests at heart and we incentivise our project team on key deliverables and client satisfaction. We assign project managers to specific customers to ensure a personal experience and to gain tribal knowledge for repeat business.

Here at IDS we offer bespoke services tailored to our client’s needs. We cover the following and more;

  • NETWORK INFRASTRUCTURE

Copper

IDS are accredited to install and maintain an extensive portfolio of high-performance twisted-pair cables for your structured cabling needs. From basic Category 3 cable, for voice applications, to Category 6A, 7 and 7A cables designed for 10GBASE-T from all the market leaders in the structured cabling industry.

Fibre

IDS have been specifying, installing and testing fibre optic cabling since our inception.  Our first-class installation teams can install numerous types of fibre-optic cabling, in both single mode and multimode either externally via ducts or internally within data centres.  We specialise in designing and implementing factory pre-terminated cabling solutions from the leading brands in the industry.

Having worked in the data centre environment for many years, we understand the requirements of pre-terminated fibre cabling, ensuring run lengths are precise and not over length, or even worse short, and bend radius control is maintained throughout the route.  In recent year’s we have developed a specialist ribbon splicing team to allow us to install very high core counts into meet-me-rooms and cross-connecting data centres using industry leading techniques.  Our experience in fibre deployment ensures complete peace of mind for our customers and guaranteed results for mission critical connectivity.

Design & Consultancy

IDS can help design and consult on customers empty white space into a complete site with rack locations, overhead / under floor containment, HAC’s, CAC’s and with connectivity pathways. We can generate side elevations for customers to show fill rates for baskets and advise our customers on future proofing their pathways.

With years of product and technical knowledge our customers can be assured that IDS can create a bill of materials for their requirements, eliminating the stress and anxieties of producing a technical build for their data centre. We can help you develop and support your business goals and objectives with our professional design team from the initial stages of concept through to the delivery of the project.

Smart Hands

Our Smart Hands service provides onsite management, custom installations, and equipment troubleshooting assistance 24/7 365 days a year. Services include troubleshooting, equipment installations and configurations, surveys, asset tracking, patching, testing, rack and stack and networking hardware.  We also off a first-class white glove service. Giving you the peace of mind that your network infrastructure is in safe hands.

  • DATA CENTRE SOLUTIONS

Smart Hands

Our Smart Hands service provides onsite management, custom installations, and equipment troubleshooting assistance 24/7 365 days a year. Services include troubleshooting, equipment installations and configurations, surveys, asset tracking, patching, testing, rack and stack and networking hardware.  We also off a first-class white glove service. Giving you the peace of mind that your network infrastructure is in safe hands.

Technical Moves

Providing specialist technology fit out and relocation services, IDS’s services are enhanced by offering complete de and re racking solutions. Our skilled technical engineers can work across a multitude of hardware platforms including server, storage and network equipment. Combining these activities makes a relocation extremely efficient as IDS can then pack and relocate equipment seamlessly.

Cabinet & Racks

IDS offer a broad range of cabinets and racks from leading manufactures.  The IDS team can help design your cabinet infrastructure to include hot and cold aisle containment, ladder racking, cable management and PDU’s.

Containment

Offering containment from leading manufacturers, IDS can help design, install and support hot and cold aisle containment. Producing solutions around limited ceiling height and complex overhead pathways, making aisle containment solutions an excellent choice for both Brownfield and Greenfield data centres.

  • ELECTRICAL & SERVICE SOLUTIONS

Installation

Our experienced team of engineers and project managers are certified CNCI, RCDD, CDCDP, CTPM professionals, who can deliver a diverse range of projects from design, installation, project management and support services for all structured cabling, smart hands, data centre infrastructure and converged solutions.

CCTV & Access Control

IDS provide design, installation and support of CCTV systems. Operating throughout the UK and Europe, we can supply and install quality security camera systems for the domestic, commercial, industrial and public sectors.

Our highly trained staff are involved in all aspects of the project from the initial design, through to the installation and implementation of the project.

  • CUSTOMER
    SERVICES

Moves, Adds & Changes

Our IT team regularly perform moves, adds and changes (MAC) to ensure equipment is up-to-date and continues to work as effectively as possible.  We can perform any size MAC from upgrading network switches, patching, decommissioning and recommissioning of networking hardware.

Site Audits

IDS provide an audit and documentation service for single or multiple environments on a UK and European basis. In addition, IDS can include a complete audit and documentation of the comms room physical infrastructure.  We will deliver accurate inventory information and utilisation metrics in a clear and well-documented report or customer specified format. We can audit and document cabling, patching, labelling, ICT equipment, UPS, power and cooling equipment. The audit and documentation service is often combined with our tidy-up service to provide the customer with a tidy looking and well-documented infrastructure with known capacities and utilisations.

Cabinet Refresh

IDS can map your existing infrastructure and can identify any weaknesses, save time when it comes to making changes and help plan for future requirements and expansion. Our expert team of networking professionals will perform a comprehensive audit of your existing network to identify any potential issues with infrastructure, equipment and overall performance.  From cabinet plans, rectifying labelling issues, bottlenecks to re-patching IDS can help cleanse your cabinet infrastructure.

Europe wide service delivering resource efficiencies by freeing up your teams to focus on business-critical applications.  By utilising our highly skilled patching, racking and stacking hands available from a day to a year, takes the pressure off day 2 connectivity patch teams.  Take advantage of our white glove delivery service for fully configured cabinets or installation of your IT.  Our technicians will negate the need for you to be onsite, reducing travel costs and allow us to position your products or provide a detailed stock audit and secure storage confirmation.

REMOTE TECHNICAL RESOURCE

Delivering resource efficiencies by freeing up your teams to focus on business-critical applications

PATCHING LABOUR

From a day to a year, take the pressure off day 2 connectivity by utilising our highly skilled patch teams

WHITE GLOVE DELIVERY SERVICE

Take advantage of our white glove delivery service for fully configured cabinets, or installation of your IT. Our technicians will negate the need for you to be on site, reducing travel costs and allow us to position your products or provide a detailed stock audit and secure storage confirmation

Do you want to find out how IDS can help you? Contact us today